Your Privacy Our Responsibilities

1 Scope & Applicability

This Privacy Policy ("Policy") applies to 498bet and all its associated services. It is effective for users in Bangladesh and worldwide.

By using the 498bet website or app, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

We believe transparency is the foundation of trust. That's why this Policy is written in plain, straightforward language — no complex legal jargon.

2 What data we collect

498bet collects two types of information — what you provide directly, and what is collected automatically:

3 How we use your data

498bet uses your information for the following purposes:

• Account Management: To verify registration, confirm logins, and authenticate your identity.
• Service provision: To manage betting, payment processing, and withdrawals.
• Customer Support: To handle your complaints and queries.
• Security: To prevent fraud and unauthorized access.
• Legal Obligations: To comply with directives from regulatory authorities.
• Service Improvement: To improve the user experience.
• Contact: Important updates and promotional offers with your consent.

We never use your data against you. Every use has a legal basis and a legitimate purpose.

4 Data Sharing & Disclosure

498bet does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment gateways to process transactions.
• Identity verification services: With approved verification agencies as part of the KYC process.
• Legal Authorities: Upon a court order or a valid request from a regulatory authority.
• Technology Partners: To a limited extent, for security and website operations.

5 Cookie policy

498bet uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Essential for the site to function. Required for login sessions and security.
• Preference Cookies: Remembers your language, theme, and other preferences.
• Analytics Cookies: To understand which sections of the site are used most.
• Functional Cookies: To personalize your experience.

You can disable or delete cookies at any time from your browser settings. Please note that disabling essential cookies may affect certain features of the site.

6 Data Retention Period

498bet does not retain your data longer than necessary. General guidelines are as follows:

• Active account data — retained for as long as the account remains active.
• Transaction records — typically 5 years, as required by law.
• Closed account data — retained for up to 2 years after closure.
• Support communication records — retained for up to 3 years.

After the applicable retention period, data is securely deleted or anonymized.

7 Your Rights & Controls

As a 498bet user, you have the following rights:

• Right to access: You can request to see what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Portability: You can request a copy of your data in a portable format.
• Right to Object: You can object to certain types of data processing.
• Withdrawal of consent: You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@498bet.ws or reach out via live chat. We typically respond within 30 days.

8 Children's Privacy

498bet strictly does not collect data from or provide services to anyone under the age of 18.

If we become aware that a minor is using our platform, we will immediately close that account and delete any data collected.

If you have any concerns, parents and guardians can contact us at support@498bet.ws.

9 Security Measures

498bet uses industry-standard security measures to protect your data:

• 256-bit SSL/TLS encryption on all data transfers.
• Passwords are stored using bcrypt hashing.
• Automatic account lock on suspicious login attempts.
• Regular security audits and penetration testing.
• Round-the-clock monitoring at our data centers.
• Two-factor authentication (2FA) available.

That said, no online system can guarantee 100% security. In the event of a security breach, we will promptly notify affected users and take all necessary action.

10 Policy updates

498bet may update this privacy policy as needed. For significant changes:

• A notice will be posted on the website.
• You will be notified at your registered email address.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the site after any changes takes effect constitutes acceptance of the updated privacy policy.

11 Contact Us

For any questions or concerns about this Privacy Policy, please reach out to our Data Protection team:

• Email: support@498bet.ws
• Live Chat: Available on the website 24/7
• Response Time: Usually within 24–48 hours

When submitting a data protection request, please include your registered mobile number or email address so we can assist you promptly.